Frequently Asked Questions

Quick answers about our coffee, machines and product inquiries.

How can I inquire about products?

Explore our product information and guides, then contact our team for current availability and assistance.

How many capsules are in each box?

Our current listed capsule varieties are sold in boxes of 10 capsules.

Will these capsules work in my machine?

Compatibility depends on the exact machine model and capsule specification. See our compatibility guide and check the manufacturer packaging.

Do you offer machines for U.S. power outlets?

Our S36 guides describe a 120V/60Hz North American configuration. Confirm the electrical label, plug, availability and applicable warranty with our team. Arka and Quadra listings describe European reference configurations.

How much is shipping?

Please contact our team with your destination and product details for delivery information.

Do you supply cafés, offices, or hospitality businesses?

Yes, you can contact us about business requirements for Caffitaly, Caffè Costadoro, BLEND Tea and FAEMA. See business inquiries for details.

How can I contact you?

Use our contact page and provide the product name, machine model, or order details relevant to your question.