Reference specifications · dimensions shown as height × width × depth
Model	Water tank	Dimensions	Electrical supply
S36	0.7 L	235 × 110 × 370 mm	120V / 60Hz / 1440W*
Arka	1 L	235 × 110 × 370 mm	220–240V / 50–60Hz / 1450W
Quadra	1.3 L	280 × 220 × 360 mm	220–240V / 50–60Hz / 1450W

* S36 information reflects the North American listing; confirm the label on actual stock. Arka and Quadra are European reference models. Contact L’Espresso to confirm U.S. availability and electrical requirements.

Support information for Caffitaly coffee machines.

Need help with a machine? Start by checking the manufacturer's instructions for your exact model. Product availability and specific warranty terms vary, and we will publish machine-specific coverage when confirmed.

Before using your machine

Check the model label, electrical rating, tank installation and manufacturer's operating instructions. Do not use a machine with a damaged cord or plug.

Capsule compatibility

Use only capsules identified as compatible with your machine model. See our capsule compatibility guide.

Care and cleaning

Follow the machine manual for cleaning, rinsing and descaling procedures. Do not disassemble electrical components or attempt repairs beyond the manufacturer's instructions.

Request product assistance

Provide the machine model, purchase date, order number (if applicable), serial number if requested, and a description of the issue through our contact page.

Warranty terms pending: No specific warranty duration, manufacturer authorization, service availability or replacement eligibility is promised on this page. Confirm the applicable written warranty when discussing a machine.

Explore our coffee machines or read about the Caffitaly System.